Our experienced team of knowledgeable and helpful staff can assist you with a variety of specialised services.
The Customer Service department is available to support you between 8am and 5.30pm, Monday to Friday and will help you with any product or service queries.
We supply a wide range of endoscopic products and associated consumables, both standard and customised. Our sales and technical team are always available to discuss any specialised product requirements.
National next day, timed and same day emergency deliveries or collections are available.
Our Fujifilm accredited service and repair facility ensures that your equipment is repaired rapidly and to the highest possible standard. Service contract options offer excellent value and provide complete piece of mind. They ensure that loan and emergency use equipment is available when it’s required, assisting with your provision of uninterrupted hospital services.
Highly trained territory managers can offer advice and guidance on selecting the right products for your needs. They also offer on-site support, technical advice and bespoke product solutions. Territory managers are available to train your teams on a one to one or group basis and can attend cases until you are completely confident with all aspects of the products use.
We have a specialised Tenders Administration function to support the sourcing and submitting of sales tenders with procurement offices. They also maintain customers’ on-line catalogues, online multi-quotes and provide tender usage reporting as required.
Aquilant Endoscopy is at the vanguard of endoscopic technological development and is always keen to facilitate preceptorships and protectorships for new technologies where applicable.
Ultimately, we want to give our customers and suppliers an unrivalled level of support and we take pride in delivering these services on a daily basis.